Ticket Terms & Conditions
Terms and conditions pertaining to courier delivery
  1. Tickets will be delivered to your address as mentioned at the time of booking.
  2. Change of address is not permitted under any circumstances.
  3. For Apartment and Offices, tickets delivered at the Reception / Security is deemed as delivered to you.
  4. Tickets once booked cannot be cancelled nor refunded.
  5. All Terms & Conditions mentioned on the back of the hard ticket, pertaining to entry in to the venue are applicable.
  6. All returned couriers or unserviceable couriers due to any reason whatsoever, will be placed at ticket counter at box office located in the venue, 3 days before event date. Customers can show their ID proof and collect the returned couriers from the designated counter. Courier charges of returned or unserviceable couriers will not be refunded. 7. Courier will reach in a sealed envelope containing Ticketgenie hologram at sealing point, please don’t receive any courier in tampered condition.
Terms & Conditions for entry into the venue
  1. Original Hard Ticket should be produced at the time of entry for validation.
  2. Entry will not be allowed if the hologram / barcode / or any security feature on the ticket is tampered.
  3. Ticket is valid for one person only & re-entry is NOT allowed, unless otherwise specified on the original ticket.
  4. Right of admission and right to expel based on misconduct are reserved with the organizer.
  5. Please retain the ticket in its working condition till the end of the event.
  6. Children above the age of 3 years must have a valid ticket.
  7. The organizers reserve the right of admission & frisking for security reasons at any point. Your co- operation is solicited.
  8. Helmets, cigarettes, bags, handbags, bottles, lighters, matchboxes, cans, cameras, any audio visual recording equipment & banned substances are strictly prohibited.
  9. Food and drinks from outside are not permitted.
  10. The organizer does not take any responsibility for injuries, loss or theft of any personal belongings of the Ticket holder.
  11. This event is subject to Force Majeure conditions.
  12. No refund is applicable, if the event is cancelled or curtailed due to unforeseen circumstances after commencement of the event.