Refund Policy

THE BELOW MENTIONED POINTS ARE APPLICABLE IF THE MATCH/EVENT IS CANCELLED
  1. For tickets booked online, once the customer has sent back the physical ticket held to the below address refund will be done directly to the Customers Credit / Debit card used to book the tickets.
  2. For tickets booked through retail outlets Customers need to surrender the physical tickets along with a print out of the booking ID number to the respective retail outlets and collect cash refund.
  3. For corporate clients, tickets need to be sent back to Ticketgenie office and refund will be made by cheque or through RTGS transfer as applicable to their respective accounts.


Ticketgenie Solutions Pvt. Ltd.
# 95, 2nd floor
Harihara Building, NR Road
Bangalore - 560002
Fax: 080-49125950
Phone : +91 80 4912 5900
Email : refund@tgipl.com
Working Hours : 10am to 6pm








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